Reference

How Zoya Baji Handles Your Personal Information

Your account with us — from the moment you register to every bKash or Nagad transaction you make — involves personal data we take seriously.

Account Data ProtectedWallet Activity SecuredYour Rights ExplainedBangladesh-Focused Policy

Explore the Lobby Read FAQ

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Open the chat widget inside your account dashboard. Our team responds during active support hours and can handle most data requests in the same session.

Email Support Send your data request to our support address listed in your account settings. Include your registered email and the specific data action you are requesting.

Account Settings Some data corrections — like updating your contact number or wallet details — can be made directly from your account profile page without contacting support.

What We Collect and Why It Matters

Zoya Baji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on Zoya Baji, we collect the information needed to run it: your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. Every deposit and withdrawal creates a transaction record tied to your account

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wallet; we keep these records to process your requests accurately and to meet our obligations under applicable law. We also collect device and session data — your browser type, IP address, and how you navigate the lobby — to keep your account secure and to improve
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how the platform performs on mobile. Cookies help us remember your session so you are not asked to log in repeatedly. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what
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those processors need to complete your transaction. Your eligibility to use this platform depends on your local law and the regions we currently serve — if you are unsure, check with a local legal adviser before registering.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption across every page and transaction on Zoya Baji, so data moving between your phone and our servers stays private. Account access is protected by OTP verification — each login to your account triggers a one-time code sent to your registered number, which means nobody can access your wallet without that step. We retain your account and transaction data for as long as your account is active and for a period after closure as required by applicable law. Cookie preferences can be managed through your browser settings at any time.

SSL Encryption

Every connection to Zoya Baji — whether you are checking your wallet balance or completing a Rocket withdrawal — runs over SSL so your data stays private in transit.

OTP Account Access

Logging into your account requires a one-time code sent to your registered mobile number. This step applies every session and cannot be bypassed from the login screen.

Data Retention Policy

We keep your account records and transaction history while your account is open and for a legally required period after closure. You can request a summary of what we hold at any time.

Cookie Controls

We use session and analytics cookies to keep your lobby experience consistent. You can adjust or clear cookie preferences through your browser settings without losing your account data.

Common Questions About Your Data and Rights

These are the questions we hear most often from account holders in Dhaka, Chittagong, and across Bangladesh about how their data is managed on Zoya Baji.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also recorded to secure your account and verify login attempts.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and provide a summary of the data we hold on your account.

Transaction data is used only to process your deposits and withdrawals accurately and to maintain your account wallet history. It is shared with the relevant payment processor solely to complete your request.

We retain your records for a period required by applicable law after account closure. Once that period ends, your personal data is deleted or anonymised from our active systems.

You can submit a deletion request through live chat or email support. We will action it subject to any legal retention obligations that apply to your account and transaction history.

We do not sell your data. Information is shared only with payment processors like bKash, Nagad, and Rocket — and only the minimum data those processors need to complete your transaction.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AppZoya Baji App

How Zoya Baji Handles Your Personal Information

Contact Us About Your Data

Data Handling, Cookies, and Account Security

SSL Encryption

OTP Account Access

Data Retention Policy

Cookie Controls

Common Questions About Your Data and Rights

01 What personal data does Zoya Baji collect when I register?

02 Can I request a copy of the data you hold on my account?

03 How do you use my bKash or Nagad transaction data?

04 How long do you keep my account information after I close my account?

05 Can I ask you to delete my personal data?

06 Does Zoya Baji share my data with third parties?

Privacy Policy

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